AstroEdge

PRIVACY POLICY

Revised on March 4, 2026

To protect your privacy and enable you to use the various services provided by AstroEdge (hereinafter referred to as “the Website”) with peace of mind, this Privacy Policy explains how AstroEdge, Inc. (hereinafter referred to as “the Company”) collects, uses, and protects your data. Please read carefully to protect your rights:

1. Scope of Application of Privacy Policy

The Privacy Policy content includes how the Website handles personal identification data collected when you use APP services. The Privacy Protection Policy does not apply to external web pages linked to the Website, content provided by third parties on the Website, plug-in modules or embedded services (such as advertising, analytics, or payment SDKs, etc.), nor does it apply to personnel not entrusted or involved in management by the Website.

2. Data Collected by the Company

  1. Personal identification data: such as name, date and time of birth, place of birth, email, mailbox, occupation, current residence, location, corresponding information of interactive function objects, etc.
  2. User content: The Website will review or analyze user-uploaded content within the necessary scope, including your instructions, operation records, chat content, images, files, deposit records, etc.
  3. Device information: such as device model, system version, IP address.
  4. Payment information: Processed by third-party payment platforms, the Company will not store your credit card information.

3. Purpose of Data Use

The Company will use your personal data based on the following purposes and only within the necessary scope:

  1. Provide, maintain, and upgrade the Website’s functions and quality.
  2. Verify your identity, account security management, anomaly detection, risk prevention.
  3. Transaction, payment, subscription service processing, accounting, or refund operations.
  4. Customer service, technical support, feedback processing.
  5. Analyze usage behavior, statistical reports, user segmentation, and personalized recommendations.
  6. Push notifications, emails, marketing activities, promotional messages.
  7. Disclosure, investigation, judicial cooperation required by law or government agencies.
  8. Prevent fraud, malicious acts, or maintain platform security, system monitoring and protection.

If the data is to be used for new purposes in the future, except as permitted by law, the Company will obtain your explicit consent separately.

4. Data Sharing and Third-Party Disclosure

The Company will only share or disclose your personal data in the following circumstances:

  1. When required by law or lawfully requested by government agencies, the Company will share or disclose in accordance with the law.
  2. With your written consent or at your request.
  3. For the purpose of providing the Website’s services, cooperating with legitimate third parties such as technical support, host services, cloud storage, payment processing, customer service, data analysis, marketing promotion, etc. Among these, payment processing services are provided by Stripe. Stripe’s use of your personal data is governed by its own privacy policy. Stripe’s Privacy Policy can be viewed at: https://stripe.com/privacy. The Company recommends that you review this policy in detail.
  4. If the Company undergoes a merger, acquisition, asset transfer, or reorganization, personal data may be transferred to the successor company (which must continue the obligations of this Policy).
  5. Other circumstances expressly permitted by law.

The Company shall not be liable for the data processing behavior of third parties, but the Company will select reputable and adequately secure partners within a reasonable scope and continuously supervise their data security measures. All companies cooperating with the Company have signed confidentiality contracts. If confidentiality obligations are violated, they will be subject to relevant legal sanctions.

5. Data Security and Protection Measures

The Website’s hosts all adopt various information security equipment and necessary security protection measures that comply with regulations, maintaining the security, integrity, and confidentiality of data, preventing unauthorized access, tampering, leakage, destruction, loss, or theft of data. You acknowledge and agree that these protective measures may be provided by the Company or realized through the purchase of third-party security tools.

6. Data Retention and Deletion

  1. The Company will only retain your personal data within the necessary scope to fulfill the purposes listed in Article 3 of this Policy, or retain it within the retention period required by law. The duration of retention of personal data depends on various factors (such as: the purpose of data use, legal requirements, sensitivity of information, retention of data for litigation purposes, etc.).
  2. If you request to stop using, delete, or anonymize personal data, it does not affect the Company’s right to retain data as required by law or contractual obligations.
  3. If your account is terminated, cancelled, or suspended, the Company may clear or anonymize your personal data within a reasonable period according to the system mechanism.
  4. When you request data deletion, the Company will process the account and front-end data according to your request. However, the Company may, within the scope permitted by law, retain some de-identified or necessary data to comply with legal retention obligations, dispute evidence, or for the purpose of improving the quality of the Website.
  5. After deleting or anonymizing data, the Company will ensure in a reasonable manner that the data cannot be re-identified or traced back to a specific individual.
  6. Personal data may not be recoverable after deletion, but some data (such as transaction records or anonymous data) may continue to be retained in accordance with the law or for the purpose of service improvement.

7. Account Deletion and Data Retention

  1. When you select “Delete Account” in the Website interface, the system will immediately stop the account’s login and usage permissions on the front end, and remove general data that can identify the account (such as nickname, avatar, publicly published content, etc.), making it no longer queryable through general channels. If you request to stop using, delete, or anonymize personal data, it does not affect the Company’s right to retain data as required by law or contractual obligations.
  2. To comply with legal obligations, prevent disputes, provide inquiry evidence, maintain transaction and service records, or based on data backup and internal audit needs, the Company may retain relevant data records (including but not limited to account information, transaction records, interaction records, and system logs) in the backend for a reasonable period, and protect them during the retention period, and shall not disclose them externally or use them for purposes unrelated to the original collection purpose.
  3. To improve service quality, improve model accuracy, or conduct statistics, research, and product development, the Company may continue to retain and use some user behavior or interaction data for data analysis, artificial intelligence training, or algorithm optimization after de-identification (unable to trace back to a specific individual).
  4. The above retention and use behaviors do not involve any personal information that can identify you, and the Company will take reasonable technical and management measures to ensure that the data will not be leaked or re-identified under any circumstances.
  5. Except as otherwise provided by law or required by competent authorities, such backend retained data will be limited to internal use only, and will be deleted or anonymized when the retention purpose disappears or the period expires.

8. Automated Decision-Making and Personalized Analysis

  1. The Website analyzes your input or behavioral data based on algorithms and automatically generates personalized results or recommended content.
  2. The results are for reference only and do not have legal effect or decision-making binding force.
  3. You may request the Company to stop personalized analysis or delete related data at any time through the customer service mailbox (support@astroedge.ai).

9. Your Rights

You may exercise the following rights with the Company through the customer service mailbox (support@astroedge.ai):

  1. Inquiry and Access: You have the right to request the Company to provide a copy of your personal data.
  2. Correction or Update: If your personal data is inaccurate or incomplete, you have the right to request the Company to make corrections or updates.
  3. Deletion: You have the right to request the Company to delete your personal data, except where the law expressly stipulates that the Company should retain such data.
  4. Objection and Restriction: You have the right to object to the Company’s processing of your data, or request the Company to restrict the use of your data.

To avoid affecting the core functions of the Website, if such requests cannot be accommodated, the Company reserves the right to refuse or restrict.

10. Protection of Minors

  1. The Website is not designed for persons under the age of 13. If you do not meet the age limit, please do not use the Website and do not provide any personal information.
  2. If you are under 18 years old, you may only use the Website under the supervision of parents or legal guardians.
  3. If the Website inadvertently collects personal information of minors, the Company will immediately delete such information.
  4. If you are a parent or legal guardian, you should assume supervisory obligations for the behavior of minor users.

11. Use of Cookies

To provide a better service experience and statistical analysis, the Website will use Cookies to identify computer-related records. You can close or refuse Cookies through device or browser settings, but this may affect the normal operation of some functions.

12. Amendments to the Privacy Policy

  1. The Website’s Privacy Protection Policy will be revised at any time according to needs to implement the purpose of protecting your privacy security.
  2. If there are significant changes to this Policy, the Company will notify you in advance of the revised content and effective date through APP notifications, announcements, emails, or other means.
  3. If you continue to use the Website after the policy changes, you are deemed to agree to the changed policy; if you do not agree, please stop using the Website immediately and may request deletion or anonymization of your personal data.

13. Contact Information

If you have any questions about this Policy or the use of personal data, or wish to exercise your personal data rights, please contact us: